Viva launched our new website in August 2014. The new site was in development for months and drew on a wide range of skills and expertise, to offer functionality and easy navigation, and deliver a truly seamless experience to our customers.
The site is product orientated. Our product range has been separated into categories, which allows you to quickly select the section you wish to look at. Within the main categories, individual products can be selected, using the filter drop down option to fine-tune your search. Once a product is selected, a whole range of information is available to the user, from specifications to web-based tutorial videos, and showcases our products hands-on.
The improved website allows installers and end users to access a wide range of support material at the click of a mouse. Videos provide expert installation and maintenance guides, and instructions are available to download if a copy is required.
The site was developed with a key service in mind, My VIVA. It allows new prospects and existing customers to securely login to their own customer account. From this section personal details can be maintained, outstanding balances viewed, orders placed, and your order history is logged and easy to access. The whole experience offers customers greater visibility of their account and orders. This section directly integrates with our in-house software and everything from viewing information to orders is automatically updated.
We have also launched a News section. Check out our articles for how-to’s, product explanations and news about the Viva family.
